2020 Volume 7 Issue 1

Association between Social Capital and Quality of Health Services from the Perspective of Hospital Managers

Nayeb Fadaei Dehcheshmeh, Rezvan Dashti, Ehsan Moradi-Joo, Farzad Faraji Khiavi

Background and purpose: It seems that the quality of services can be improved through the promotion of social capital. This study aimed to determine the association between the social capital and the quality of health services from the perspective of managers of educational hospitals affiliated with Ahvaz Jundishapur University of Medical Sciences. Method: The studies conducted were correlational and cross-sectional. The research population consisted of 120 managers of educational hospitals in Ahvaz. Sampling was not done due to the limited statistical population. Data collection tools included three questionnaires of demographic characteristics, social capital, and quality of healthcare services. For data analysis, Spearman correlation, Mann-Whitney, Kruskal–Wallis tests were used in SPSS. Findings: Managers' social capital was estimated as relatively appropriate. Also, from the respondents' perspective, the quality of medical services estimated higher than average, except for the technical quality. There was a positive, small and significant correlation between the social capital and the quality of health care services (P<0.002). Among the components of social capital, only "organizational trust" showed a medium-size positive correlation with the quality of health services. Conclusion: A small association was observed between social capital and the quality of therapeutic services. It seems that to improve the quality of therapeutic services, hospital managers should pay close attention to the organizational trust not only as an essential element in the individual communication but also in the social capital framework.

How to cite this article
Dehcheshmeh N F, Dashti R, Moradi-Joo E, Khiavi F F. Association between Social Capital and Quality of Health Services from the Perspective of Hospital Managers. Entomol appl sci lett 2020;7(1):14-9

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Entomology and Applied Science Letters is an international peer reviewed publication which publishes scientific research & review articles related to insects that contain information of interest to a wider audience, e.g. papers bearing on the theoretical, genetic, agricultural, medical and biodiversity issues. Emphasis is also placed on the selection of comprehensive, revisionary or integrated systematics studies of broader biological or zoogeographical relevance. Papers on non-insect groups are no longer accepted. In addition to full-length research articles and reviews, the journal publishes interpretive articles in a Forum section, Short Communications, and Letters to the Editor. The journal publishes reports on all phases of medical entomology and medical acarology, including the systematics and biology of insects, acarines, and other arthropods of public health and veterinary significance.
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